What is the preferred method for a shift lead to communicate changes in procedure?

Clear and direct communication during team meetings is the preferred method for a shift lead to convey changes in procedure. This approach allows for real-time interaction where team members can ask questions and seek clarification about the new procedures. It promotes understanding and retention of the information, as people are more likely to engage and discuss the changes when they are presented in a collaborative environment.

By communicating in person, a shift lead can gauge the team's reactions and adjust their message if necessary to ensure everyone is on the same page. Team meetings also foster a sense of unity and teamwork, which is crucial in a fast-paced environment like a cafe. This method ensures that all team members receive the same information simultaneously, reducing the chances of miscommunication that can occur with other methods.

In contrast, relying solely on one-time emails or static notices does not facilitate discussion and can lead to misunderstandings or important details being overlooked. Furthermore, avoiding direct communication undermines leadership and can create an atmosphere of confusion or disengagement among team members.